Service Uptime Guarantee
What is included in the service uptime guarantee and why is it so essential when you select your hosting service provider?
The service uptime for any cloud hosting account is of considerable importance. If you use a server which has recurrent issues and your site is not online for extended periods of time, it is more likely that site visitors shall not come back. If you have an online store, for example, this will mean lost clients and less income. Your sites may even get penalized by search engines with lower rankings regardless of how good their content is. To protect yourself from this type of scenario, it is best to always make sure that the hosting service you get is stable. That way, the success of your internet site will depend solely on its content and your marketing campaigns and won't be affected by hosting-related factors that you've got no control of.
Service Uptime Guarantee in Cloud Hosting
We guarantee 99.9% network uptime for every single cloud hosting
account on our servers. We use a high-tech cloud hosting platform in which each part of the hosting service is handled by a separate cluster of web servers, so if one server fails, the other ones within the cluster are going to take over at once. The cloud platform also lessens the overall load greatly, so the web hosting service is a lot more stable when compared with a service where everything runs on only one machine and your websites are going to perform in the very best way. We also have redundant Internet lines and diesel backup generators to ensure that your websites will remain online no matter what. Software and hardware firewalls guarantee the adequate performance of your servers in case of DDoS attacks whereas in the case of any software issue, we have administrators monitoring the web servers 24/7.
Service Uptime Guarantee in Semi-dedicated Hosting
When you buy a semi-dedicated server
solution from our company, you are going to enjoy a guaranteed 99.9% uptime. Your account will be created on a hi-tech cloud website hosting platform with a load-balancing system that virtually gets rid of any downtime. The files, e-mail messages, statistics and databases are all handled by their own clusters of servers, so even if there's a trouble with one server, your internet sites aren't going to be affected whatsoever. This allows us to provide a far more stable website hosting service as compared with companies that run everything on a single machine where a problem with a single service can take the entire machine down. In order to avoid infrastructure issues, our data centers employ various Internet providers and powerful diesel generators, so no matter what happens, the machines will keep operating with no interruptions and your websites will remain working. Any software problems will be dealt with without delay by our knowledgeable group of admins which keep an eye on all web servers 24/7.
Service Uptime Guarantee in VPS
Our Virtual Private Server plans feature a 99.9% uptime guarantee. The stability and availability of the service is guaranteed by redundant Internet providers and diesel-powered backup generators. Additionally, we employ new hardware for the physical servers in which the VPS accounts are set up to prevent any chance of hardware dysfunction and every part has been tested carefully. The integrity of your data is guaranteed by employing enterprise-level hard disks working in RAID and the uptime warranty time includes all routine maintenance procedures, so your websites are going to be working basically without any interruptions. Our experienced admins will resolve immediately any software issue which may appear, so even if there is an issue with a different virtual private server
account on the physical web server, your VPS shall not be affected. The server uptime is listed on our website and not concealed in our Terms of Service simply because we can keep our promise and provide an exceedingly dependable hosting service.
Service Uptime Guarantee in Dedicated Hosting
If you obtain a dedicated server
through our company, we guarantee that it's going to be working at least 99.9% of the time. In the first place, your website hosting server is going to be designed with new and carefully tested hardware components and we'll not make any compromises about it. Our data center in the center of Chicago offers powerful diesel backup generators, so even in the case of an outage your web server will still be working and with several redundant Internet providers, your web sites will be available if there is any online connectivity difficulty. In case of any unpredicted conditions, we've got qualified system administrators which keep track of all web servers constantly and they can react promptly to eradicate the problem in a very timely manner. Last in sequence, but not last in importance, our servers have hardware and software firewalls to prevent the excess traffic in the case of a DDoS attack.