If you have never opened a hosting account or you’re changing companies and the new one uses an account administration tool that you have not seen so far, you may get confused about how to carry out a given operation in your account or on your computer. This is the reason why, lots of hosting providers have compiled a knowledge base, which encompasses the most popular enquiries and issues related to the specific platform they use, instead of including only some generic info. Such a knowledge base will help you find the desired information quickly and easily, so you will not have to dedicate lots of time and energy to matters that might require something as simple as pressing a button or marking a tickbox. Thus, not only can you get things done, but you can also become aware of a ton of new and valuable facts, both about the way you can administer your account and about the way the hosting service functions as a whole.
Extensive Online Documentation in Cloud Hosting
If you’ve ordered your first cloud hosting plan through our company or have moved your website over to us, you will get familiar with our services and our in-house created Hepsia hosting Control Panel in no time as we have compiled an in-depth web-based knowledge base where you can find all the info that you may ever need – both general info with regard to the web hosting service as a whole and more specific info about the different functions that you can make use of and the issues that you can come across. The articles themselves are available in two places. The entire article collection is accessible through the Help section of the Control Panel. You can access articles that are dedicated to the different features in each Control Panel section as well. You can learn how to do more or less everything, from enabling an .htaccess config file to managing a mailing list, and all the articles offer step-by-step guidelines, so you’ll never get bewildered on account of an unclear text. Surely, in case you run into a more specific obstacle and you’re unable to find a solution in our knowledge base, you can touch base with our help desk team members 24-7.
Extensive Online Documentation in Semi-dedicated Hosting
Our semi-dedicated servers offer a comprehensive online article repository where you can find any information that you might require about our web hosting services or about the Hepsia hosting Control Panel that we’re using. We have prepared it on the basis of the feedback that we have assembled from our customers over the years and, as a result, our articles deal with particular problems that you might encounter and suggest the very best way to fix them, for example receiving an HTTP 500 error message or being unable to send e-mails from your desktop computer although you have the right SMTP server settings. The articles are available in every Control Panel section and you can consult them at any moment. They can help you extend your knowledge not only about our platform, but also about the web hosting sphere as a whole, as they offer exhaustive guides and general information such as what cron jobs or file access permissions are.