Support Channels

  • 1 hour ticket response time

  • A one hour Inquiry Solution Guarantee

  • Each ticket that you send to the tech help and support Dept will be attended to within approximately 60 mins. The popular issues are going to be responded to as quickly as possible. Nevertheless, if the service inquiry you have posted calls for the assistance of a proficient administrator, we are going to address the ticket to him and will notify you about the hold–off.

  • Top quality support service

  • Expert Customer Assist Service

  • Our customer help and support Department is going to be online for you 24x7 to to take care of all support demand tickets that you send. We offer technical support for all programs that are pre–installed on your web server. These include our custom developed Site Control Panel, the preferred OS plus the server management panel (in accordance with the VPS type).

  • Intuitive help center

  • A Descriptive Help Section

  • In the Site Control Panel that will come completely free along with your virtual server, you will discover an educational Help section, incorporating everything you should be aware of when organizing your web pages and software packages. We have added a wide array of how–to content articles and video courses that present the important website maintenance responsibilities in an easy to comprehend manner.