Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Section

  • In the Site Control Panel you’ll find an exhaustive Help section featuring lots of instructional articles and commonly asked questions. They are answered by our support team of professional techs. Simply type in your question and our smart platform will give you the best possible answer.

  • Top quality support service

  • Tutorial Video Clips

  • If you prefer to see how a task is implemented or how an issue is settled, rather than just reading about it, then check out our selection of educational video tutorials. They cover a lot of different issues and will help you quickly find your way around our Site Control Panel.

  • Intuitive help center

  • A One–Hour Response Time Guarantee

  • We back up all semi–dedicated servers with a 24/7 help desk support service and a sixty–minute support ticket response guarantee. Our well–trained support engineers will be online around the clock to answer your queries and to solve any issue that you could possibly encounter. Just submit a customer support ticket from the Help Center and we will reply back to you within a minute.